TrialLawyerTips.com: How to Tell a Good Client Bad News

Wednesday, July 20, 2011

How to Tell a Good Client Bad News

When it comes to giving a good client bad news, there’s a right and wrong way to go about it. Here’s an approach that has worked well for us over the past 25 years or so.

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Mitch and Lisa

"...trial by jury...the only anchor ever yet imagined by man by which a government can be held to the principles of its constitution...." Thomas Jefferson

Welcome to our Trial Tips Blog. The information we share at our blog is valuable information you can put to use right now to help you win your next trial!

If you like what you see, please share this information with other lawyers you know. We'd also like to hear from you so please share your comments at the blog or contact us directly with your feedback!

More about us... Mitch is a "2009 Orange County Trial Lawyer of the Year" and both he and Lisa are “AV” rated by Martindale-Hubbell. Their firm is listed in the prestigious Bar Register of Preeminent Lawyers. Both Mitch and Lisa are multiple time members of the Million Dollar Advocates Forum. The firm's web site is www.JacksonandWilson.com

Attorney Testimonials...

“One of the finest law firms in California is Jackson & Wilson. This law firm combines great legal skill and massive compassion for those who are victims of catastrophic injuries and deaths. They are not intimated by the size of the corporation they are suing, or the size of the law firm that is defending the case. Integrity and dedication are the two words that best describe this terrific law firm.”

– Thomas V. Girardi

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“As an appellate attorney, I frequently deal with clients after their trial is over. As a result, I discover all sorts of things about trial attorneys, including how their clients view them. I learn how the clients were treated by their trial attorney. I can also review the attorney’s work product.

This year Mitch Jackson and I worked together on a major appeal. He did not abandon the case once his job was over and he was very cooperative in helping me, even to the point of participating in a settlement conference. We were able to settle the case, in large part due to Mitch’s efforts. I also reviewed his paperwork filed in the trial court, which was consistently excellent and preserved the issues on appeal. Because we had to appear in the superior court for a minors’ compromise hearing, I could also see how much the court staff respected and admired him.

Working with Mitch was a very positive experience for me. I wish all trial lawyers could be so generous with their time and take the necessary steps to protect the record. I look forward to working with Mitch again in the near future and would recommend him to any potential clients looking for a class act trial attorney.”

Donna Bader, Esq.

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